Visit Tywyn
Privacy Policy

Privacy Policy

How we keep your data safe.

Privacy Policy for Visit Tywyn

Last updated: 01/02/2025

Visit Tywyn is committed to protecting your privacy and ensuring that your personal data is handled securely and in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. What Information We Collect

We may collect the following personal data:

  • Identity Data: First Name, Last Name
  • Contact Data: Email Address
  • Usage Data: Information about how you use our website
  • Technical Data: IP address, browser type, and device information
  • Cookies & Tracking Data: Please see our Cookie Policy for details.

2. How We Use Your Information

We process your data under the following legal bases:

  • Consent: When you opt in to receive updates or submit an enquiry
  • Contract: When processing transactions or services you request
  • Legitimate Interests: To improve our website experience and customer service
  • Legal Obligation: When required to comply with UK laws

3. Data Retention

We only retain your personal data for as long as necessary:

  • Customer contact data: Retained for up to 12 months after last contact
  • Transaction records: Retained for 6 years for tax compliance
  • Analytics data: Retained for 26 months (Google Analytics default)

4. How We Protect Your Data

Your data is stored securely on UK-based servers, with strict access controls in place. Payment transactions are encrypted, and no payment details are stored on our servers.

5. Who We Share Your Data With

We do not sell or rent your personal data. However, we may share information with:

  • Service Providers: Cloud hosting, email services, and analytics tools
  • Legal Authorities: When required by law

6. Your Rights Under UK GDPR

You have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Request deletion of your data ("right to be forgotten")
  • Restrict or object to data processing
  • Receive your data in a portable format
  • Withdraw consent for data processing at any time

To exercise these rights, contact us.

7. Cookies & Tracking Technologies

We use cookies to enhance your experience. Non-essential cookies require your consent. For details, see our Cookie Policy.

8. Links to Other Websites

Our site may contain links to external websites. We are not responsible for their privacy policies.

This privacy policy was last updated on 1st February 2025.